{"id":1149,"date":"2010-12-06T15:43:52","date_gmt":"2010-12-06T17:43:52","guid":{"rendered":"http:\/\/www.idearius.com\/es\/ayuda\/los-mensajes-que-me-envian-no-me-llegan\/"},"modified":"2021-07-24T03:44:27","modified_gmt":"2021-07-24T06:44:27","slug":"los-mensajes-que-me-envian-no-me-llegan","status":"publish","type":"page","link":"https:\/\/www.idearius.com\/es\/ayuda\/los-mensajes-que-me-envian-no-me-llegan\/","title":{"rendered":"Los mensajes que me env\u00edan no me llegan"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>En estos casos pueden darse varias situaciones:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"index.php?p=588\">Si los mensajes \u00abrebotan\u00bb lea esta p\u00e1gina<\/a> de la secci\u00f3n Ayuda.<\/li><li>Si no \u00abrebotan\u00bb pero usted a\u00fan no los ve, puede deberse a que el mensaje est\u00e1 siendo guardado en una carpeta equivocada o que el remitente no ve el mensaje que reporta y explica la falla. Usted y el remitente deben revisar detenidamente sus carpetas de correo, incluyendo las carpetas <code>Papelera<\/code> y <code>Spam<\/code> (tambi\u00e9n llamada <code>Junk<code>, <\/code>Correo basura<\/code> o <code>Correo no deseado<\/code>).<\/li><\/ul>\n\n\n\n<p>Para saber <strong>si el mensaje que le env\u00edan est\u00e1 siendo catalogado como spam<\/strong>, revise la carpeta <code>Spam<\/code> en su programa de correo, o acceda a su correo web (por ejemplo, www.sudominio.com\/webmail) y revise la carpeta <code>Spam<\/code> all\u00ed. Si encuentra el mensaje, mu\u00e9valo a la <code>Bandeja de entrada<\/code> y trabaje con \u00e9l como de costumbre.<\/p>\n\n\n\n<p><strong>Si el problema se repite con ciertos remitentes<\/strong>, y usted es nuestro cliente, cont\u00e1ctenos para que incluyamos las direcciones de correo en la lista blanca de nuestro sistema antispam (si lo tiene activo), o para que le mostremos c\u00f3mo configurar su programa de correo electr\u00f3nico para evitar el error. Si no es nuestro cliente solicite esas acciones a su proveedor actual&#8230; o <a href=\"?page_id=2\">cont\u00e1ctenos<\/a> para contratarnos, claro \ud83d\ude42<\/p>\n\n\n\n<p><strong>Si los cambios y revisiones anteriores fallan o el remitente no sabe identificar cu\u00e1l es el problema reportado<\/strong>, y usted es nuestro cliente, p\u00eddale que nos llame o que reenv\u00ede una copia del mensaje donde se le informa del fallo a info@idearius.com, explicando con qui\u00e9n quiere comunicarse. Analizaremos el problema y le informaremos las medidas a tomar a ambas partes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#ebebeb\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><i class=\"fa fa-ambulance\" style=\"float: left; font-size: 50px; margin-right: .2em;\" aria-hidden=\"true\"><\/i>Obtenga ayuda en su empresa con rapidez.<\/p>\n\n\n\n<p><a href=\"index.php?page_id=1294\">Asistencia remota para todo el personal, est\u00e9 donde est\u00e9.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center\"><a class=\"sendbutton\" href=\"index.php?page_id=1294\">Conozca nuestros servicios de soporte<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"index.php?page_id=67\">\u00bfNecesita mejor correo electr\u00f3nico empresarial?<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>En estos casos pueden darse varias situaciones: Si los mensajes \u00abrebotan\u00bb lea esta p\u00e1gina de la secci\u00f3n Ayuda. Si no \u00abrebotan\u00bb pero usted a\u00fan no los ve, puede deberse a que el mensaje est\u00e1 siendo guardado en una carpeta equivocada o que el remitente no ve el mensaje que reporta y explica la falla. Usted [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":494,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1149","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/1149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/comments?post=1149"}],"version-history":[{"count":11,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/1149\/revisions"}],"predecessor-version":[{"id":4573,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/1149\/revisions\/4573"}],"up":[{"embeddable":true,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/494"}],"wp:attachment":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/media?parent=1149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}