{"id":1813,"date":"2015-04-21T15:13:23","date_gmt":"2015-04-21T18:13:23","guid":{"rendered":"http:\/\/www.idearius.com\/es\/ayuda\/los-mensajes-que-yo-envio-no-llegan\/"},"modified":"2021-07-24T03:54:10","modified_gmt":"2021-07-24T06:54:10","slug":"los-mensajes-que-yo-envio-no-llegan","status":"publish","type":"page","link":"https:\/\/www.idearius.com\/es\/ayuda\/los-mensajes-que-yo-envio-no-llegan\/","title":{"rendered":"Los mensajes que yo env\u00edo no llegan"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">Confirme lo siguiente:<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>\u00bfLlega a enviar el mensaje? \u00bfAparece en su carpeta Enviados?<\/li><li>\u00bfSu programa de correo (o el webmail) reporta alg\u00fan error al intentar enviar? Si s\u00ed, \u00bfqu\u00e9 dice?<\/li><li>\u00bfRecibe correos posteriores que comuniquen errores (por ejemplo, con el Asunto \u00abMail delivery failure\u00bb)?<\/li><li>\u00bfPasa s\u00f3lo cuando env\u00eda mensajes con adjuntos?<\/li><li>\u00bfPasa s\u00f3lo con un destinatario en particular o con todos?<\/li><li>\u00bfPasa s\u00f3lo con casillas @hotmail.com o de alg\u00fan otro dominio en particular?<\/li><\/ul>\n\n\n\n<p><b>Los sistemas de correo siempre avisan si algo sale mal.<\/b><\/p>\n\n\n\n<p>Si su programa de correo no indic\u00f3 que hubiera una problema ni recibi\u00f3 luego un correo autom\u00e1tico con el reporte del fallo, sus mensajes llegan bien al servidor del destinatario. En ese caso, quedan 3 opciones:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>el servidor que los recibe los descarta sin entregarlos al usuario; <\/li><li>el usuario no los ve porque fueron mal catalogados como spam y terminaron archivados en la carpeta \u00abCorreo no deseado\u00bb o \u00abBasura\u00bb, o quedaron <i>perdidos<\/i> entre otros tantos mensajes; <\/li><li>el usuario los elimin\u00f3 por error.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>En el primer caso el destinatario debe <strong>consultar con quien administra su sistema<\/strong> de correo para que confirme por qu\u00e9 los mensajes que usted env\u00eda son descartados.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>En los otros casos el destinatario debe <strong>revisar con detenimiento las carpetas de correo<\/strong> en cuesti\u00f3n seg\u00fan la fecha y la hora de los mensajes enviados.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Si la b\u00fasqueda anterior no da resultados positivos y tiene la respuesta a las preguntas anteriores, <a href=\"index.php?page_id=2\">cont\u00e1ctenos<\/a> y podremos ayudarle a encontrar la causa.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#ebebeb\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><i class=\"fa fa-ambulance\" style=\"float: left; font-size: 50px; margin-right: .2em;\" aria-hidden=\"true\"><\/i>Obtenga ayuda en su empresa con rapidez.<\/p>\n\n\n\n<p><a href=\"index.php?page_id=1294\">Asistencia remota para todo el personal, est\u00e9 donde est\u00e9.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center\"><a class=\"sendbutton\" href=\"index.php?page_id=1294\">Conozca nuestros servicios de soporte<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"index.php?page_id=67\">\u00bfNecesita mejor correo electr\u00f3nico empresarial?<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Confirme lo siguiente: \u00bfLlega a enviar el mensaje? \u00bfAparece en su carpeta Enviados? \u00bfSu programa de correo (o el webmail) reporta alg\u00fan error al intentar enviar? Si s\u00ed, \u00bfqu\u00e9 dice? \u00bfRecibe correos posteriores que comuniquen errores (por ejemplo, con el Asunto \u00abMail delivery failure\u00bb)? \u00bfPasa s\u00f3lo cuando env\u00eda mensajes con adjuntos? \u00bfPasa s\u00f3lo con un [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":494,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1813","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/1813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/comments?post=1813"}],"version-history":[{"count":12,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/1813\/revisions"}],"predecessor-version":[{"id":4577,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/1813\/revisions\/4577"}],"up":[{"embeddable":true,"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/pages\/494"}],"wp:attachment":[{"href":"https:\/\/www.idearius.com\/es\/wp-json\/wp\/v2\/media?parent=1813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}